Leaky faucet? Toilet won't flush? Need a battery for your smoke detector? You've come to the right place! Scroll down to submit your service request information.
Complete the form below, including all required information, and press send! Within five (5) business days, we'll get started on your request. Once completed, you'll receive a statement of repairs, as well as an invoice for any charges due.
If this is an emergency, don't use this form! Call our work order line at 309.343.9675. If there is no answer, contact your property manager immediately. For after-hours emergencies, call 800.811.2715.
Moon Towers: 309.342.8129 ext. 1220
Family Sites: 309.342.3484
Bluebell Tower: 309.342.8129 ext. 1220
Curious about how much a repair will cost? Do you want to verify you were charged correctly for your repairs? Click below to access the current schedule of maintenance charges.
Typically, service requests are responded to within five (5) business days. If this is an emergency, please call 309.343.9675 during normal business hours, or 800.811.2715 for after-hours emergencies.