Knox County Housing Authority
Knox County Housing Authority
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  • About Us
  • Doing Business with KCHA
  • Contact KCHA

WANTED: Rock Stars. Astronauts. Heroes.

What if you could change lives? Would you?

Great vision is irrelevant without great people.

That’s where you come in. The Knox County Housing Authority has a clear mission – to provide families a safe and healthy place to call home. To our employees, its more than just providing housing – its changing lives. How do we achieve this? It’s the hearts and minds and hustle and soul of our team. We hire character, integrity, compassion, and human engagement.  We put the highest priority on hiring, developing and retaining outstanding people. 


We’re offering a seat on our rocket ship. Don’t ask what seat. Just climb on board!

What we stand for.

Character

Character

Character

The character of our staff, both individually and as a collective, distinguishes us.  We show respect, communicate with courage, and show gratitude in our words and actions.  Sincere, trustworthy and reliable employees are the foundation of the Knox County Housing Authority.

Integrity

Character

Character

Every relationship begins with trust. In our interactions with our staff, partners, and the families we serve, our commitment is to always do the right thing.  We address issues in an honest and open manner, an we accept full responsibility for our decisions, actions, and results. 

Balance

Character

Engagement

We are thoughtful about how we spend our time and energy. While we pursue excellence on the job, we also support each other to live our best lives — pursuing personal projects, spending time with loved ones, and recharging our batteries. We are passionate and purpose driven, while at the same time grounded. 

Engagement

Engagement

Our culture is the result of a shared dedication to these core values. Through this collective commitment, we become passionately engaged with the mission of the agency and the families we serve.  We just don't say it, we ACTUALLY care.

Collaboration

We recognize that the thoughts, feelings, and backgrounds of others are as important as our own. We’re stronger together. The better we collaborate, the more effective we are. When we’re working well across functions, we’re unstoppable. 

Compassion

We’re passionate about our work, and proud of what we’ve achieved.  Finding ways to positively impact the families we interact with is important to us. We believe in what we do, how we do it, and the purpose we serve. 

Why KCHA?

Community Impact

Community Impact

Community Impact

We change lives by providing safe and healthy homes.

Staff Investment

Community Impact

Community Impact

Equipped with the training and tools to succeed.

Inclusion

Community Impact

Inclusion

We listen to and celebrate what is both common and different.

Benefits

Pet Friendly

Inclusion

Benefits designed to take care of the employees that take care of us. 

Flexibility

Pet Friendly

Pet Friendly

Flexibility that allows you to be your most productive you.

Pet Friendly

Pet Friendly

Pet Friendly

When we say our offices have gone to the dogs, we mean it.

What to Expect

1. Are we a match?

Peruse our posted opportunities, and have a look at our website.  See what we're about.  Are you ready for this?

2. Download the packets.

Our job descriptions, personnel policy, and other related documents are available for you to read over. Learn about employment with us, explore our compensation package, and decide if we're the perfect match!

3. Apply online!

When you click below, you'll be redirected to our partner AAIM Track to complete the online application and submission process.  Complete the application and submit your resume/cover letter with a few simple point and clicks.

4. You submitted your packet, now what?

Applications and resumes will be read by REAL HUMANS who are familiar with interpreting resume-speak and are fluent in KCHA culture. We hire people who will thrive in our environment, so your skills, experience, and flair for telling your story will be measured with our current team needs. Those that fit what we're doing will be contacted for a phone interview.  If you're not a match for us at this time, we'll contact you and let you know.

5. Phone interview

One of our leaders will contact you to discuss your resume, cover letter, and chat about your work experience.  This should take around 15-20 minutes.  If we feel your experience puts you in a position to succeed with us, we'll invite you to an in-person interview.

6. In-person interview

We only interview rock stars, Congratulations on scoring an interview!  You'll be invited to sit down with Executive Director Derek Antoine, Assistant Director Cheryl Lefler, and one of our program managers.  We'll discuss your interest in working at KCHA, explain the challenges the agency faces, and introduce you to our culture and brand.  If we choose you, you'll receive a phone call and an offer letter with the proposed details of the offer.  If the timing and and fit aren't just right, we'll notify you of that as well.  We won't leave you hanging.

An Equal Opportunity Employer

The Knox County Housing Authority is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Open Positions

KCHA EXTERNAL POSTING - General Office-TAC R(11-2024) (pdf)

Download

KCHA Job Description - Tenant Accounts Clerk-Office Assistant R(11-2024) (pdf)

Download

KCHA Employment Application - FILLABLE - R(2022-12-1) (pdf)

Download

So... Are you ready to be a rock star?

Copyright © 2025 Knox County Housing Authority - All Rights Reserved.

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